Privacy Policy

Last Updated: January 2026

This Privacy Policy governs how cb44 collects, processes, stores, and protects the personal information of users registered on our online casino and sports betting platform. By creating an account and using the cb44 platform, you confirm that you have read, understood, and agreed to the practices described in this policy. If you do not agree, you should discontinue use of the platform immediately.

cb44 is committed to operating transparently and responsibly. We handle all user data in accordance with applicable data protection standards. This policy applies to all users accessing cb44 from Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Our Privacy Commitments

1. Information We Collect

cb44 collects personal information to deliver a safe, personalised, and fully functional gaming and betting experience to every user on the platform. We collect information in two primary ways: directly from you when you register or use our services, and automatically through your interactions with the platform.

Information You Provide Directly

When you register an account, make a deposit, request a withdrawal, or contact our support team, you may provide the following:

• Full name, date of birth, and nationality
• Contact details including email address and mobile phone number
• Residential address (city, district, Bangladesh)
• Payment information such as your bKash, Nagad, or Rocket mobile wallet number
• Identity verification documents when required for KYC compliance (e.g. National ID, passport)

Information Collected Automatically

When you access cb44, our systems automatically log certain technical and behavioural data, including:

• IP address, browser type, device model, and operating system
• Pages visited, time spent, games played, bets placed, and session duration
• Referral source and how you arrived at the cb44 platform

2. How We Use Your Information

The information collected by cb44 is used strictly for legitimate operational and compliance purposes. We do not engage in unnecessary data processing. Specifically, your personal data is used to:

• Create and manage your cb44 account, including authenticating your identity at login
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels
• Deliver personalised game recommendations, bonus offers, and cricket betting notifications
• Conduct KYC verification and meet anti-money-laundering compliance obligations
• Provide responsive customer support, investigate account queries, and resolve disputes
• Analyse platform usage to improve service quality, fix technical issues, and develop new features

We may also use anonymised, aggregated data (which cannot identify any individual) for internal analytics, product improvement, and reporting purposes. Such anonymised data is not subject to the same restrictions as personally identifiable information.

3. How We Share Your Information

cb44 does not sell, trade, or rent your personal information to any third party. We may, however, disclose your data to a limited set of trusted parties when it is necessary to deliver our services or meet legal obligations:

• Payment processors — including bKash, Nagad, Rocket, and Upay — to facilitate secure financial transactions on your behalf
• Identity verification and KYC service providers who assist with fraud prevention and account security
• Game technology providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, to the minimum extent required to deliver their games on the platform
• Regulatory or law-enforcement authorities when we are legally required to disclose information to comply with applicable laws or to investigate suspected fraud or criminal activity

All third-party service providers who receive your data are contractually bound to process it only for the stated purpose and to maintain adequate security measures. We do not permit them to use your data for their own marketing or unrelated purposes.

4. Cookies and Tracking Technologies

cb44 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to deliver a more relevant user experience. Cookies are small text files stored on your device when you visit the platform.

We use three categories of cookies on the cb44 platform:

• Essential cookies — required for core platform functions such as user authentication, session management, and secure page navigation. These cannot be disabled without breaking the platform.
• Analytics cookies — used to measure how users navigate the platform so we can identify and resolve performance issues and improve the experience. Data collected is aggregated and anonymised.
• Preference cookies — used to store your language selection, display settings, and other personalisation options so your session feels consistent across visits.

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the cb44 platform, including login persistence and game loading.

5. Data Retention

cb44 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy. In practice, this means your account data is held for the duration of your active membership and for a reasonable period thereafter in case of pending transactions, disputes, or compliance requirements. Financial transaction records are retained for a longer period as required by applicable anti-money-laundering and financial record-keeping standards.

When your data is no longer required, cb44 will securely delete or anonymise it so it can no longer be associated with your identity. If you request deletion of your account, we will act on that request within a reasonable timeframe, subject to any outstanding obligations we are required to fulfil.

6. Your Data Rights

As a cb44 user, you have the following rights regarding your personal information. You may exercise any of these rights by contacting our support team at the email address provided at the bottom of this page:

• Right of access — you may request a copy of all personal data we hold about you
• Right of rectification — you may request that inaccurate or outdated information be corrected
• Right of erasure — you may request deletion of your personal data, subject to any overriding legal retention requirements
• Right to object — you may object to the processing of your data for direct marketing or profiling purposes
• Right of portability — you may request that your data be provided in a structured, machine-readable format

We will process your request and respond within 5 business days. For urgent matters relating to your data security, our team prioritises such requests and aims to respond sooner.

7. Data Security

cb44 takes data security seriously. We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our platform uses SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers, ensuring that your account credentials, payment details, and personal records are protected in transit.

Access to your personal data within cb44 is strictly restricted on a need-to-know basis. Only personnel whose job functions genuinely require access to specific categories of user data are permitted to view or process that data. All staff handling personal information receive training on data protection responsibilities. Despite these safeguards, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, cb44 will notify you promptly and take all necessary steps to mitigate harm.

8. Payments and Financial Data

All financial transactions on cb44 — including deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other supported channels — are processed through encrypted, secure payment gateways. cb44 does not store your full mobile wallet PIN, full bank account credentials, or card numbers on our servers. Payment processors are selected for their security standards and their compliance with relevant financial regulations.

Transaction records — including deposit amounts, withdrawal requests, and account balances — are retained as part of your account history and for the purposes described in the Data Retention section above. You can view your own transaction history at any time from within your cb44 account dashboard.

9. Age Restriction and Child Protection

cb44 is strictly an adult platform. You must be 21 years of age or older to register an account and use any of our services, including sports betting, live casino, slots, and crash games. This requirement applies to all users across Bangladesh. By registering, you confirm that you are 21+ and that the information you have provided about your age and identity is accurate.

cb44 does not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend that account, delete all associated data, and reverse any transactions where possible. If you believe a minor has accessed cb44, please contact our support team immediately.

10. Changes to This Privacy Policy

cb44 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via the contact details held on their account.

Your continued use of the cb44 platform after any changes to this policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way cb44 handles your personal data, our support team is available to assist you. We aim to respond to all privacy-related enquiries within 5 business days.

Email us at: [email protected]